Four systems. One record. One bill.
A dialer, a CRM, an AI layer and an analytics stack that were designed together - which is why a call knows what deal it belongs to without an integration in between.
Contacts
Manage your contact database and relationships
| ↓ | ||||||||
|---|---|---|---|---|---|---|---|---|
| James | Brown | Analyst | Harbour Data | Qualified | 94 | A. Kwan | 0d | |
| James | Johnson | Specialist | Ardent Logistics | Meeting Scheduled | 91 | M. Ortiz | 1d | |
| Jessica | Harris | Supervisor | Kestrel Health | Proposal Sent | 88 | S. Bhatt | 3d | |
| Sarah | Thomas | Coordinator | Halden Retail | Qualified | 85 | S. Bhatt | 2d | |
| Christopher | Williams | Executive | Meridian Freight | Interested | 82 | Saurav Kumar | 0d | |
| Michael | Williams | Coordinator | Northbridge | Meeting Scheduled | 76 | J. Reyes | 1d | |
| Matthew | Lopez | Developer | Selby Compliance | Interested | 71 | A. Kwan | 4d | |
| Jane | Davis | Manager | Larkfield Group | Contacted | 64 | M. Ortiz | 2d | |
| David | Johnson | Manager | Bramble Foods | Contacted | 57 | S. Bhatt | 6d | |
| Ashley | Martinez | Manager | Vantage Numbers | Contacted | 49 | J. Reyes | 9d | |
| Jane | Rodriguez | Manager | Halden Retail | Not Qualified | 21 | Saurav Kumar | 14d | |
| Daniel | White | Lead | Meridian Freight | Lost | 12 | M. Ortiz | 28d |
Four places to start.
Each one shows the mechanism rather than describing it - the pacing maths solved live, the table you can drag, the review the model wrote, the widget you can publish. Automation, email and calendar, and outbound and compliance have pages of their own as well; they are in the directory at the foot of this page.
One call, traced end to end.
The same event moves through all four systems in about a second. Step through it.
Contacts
Manage your contact database and relationships
| ↓ | ||||||||
|---|---|---|---|---|---|---|---|---|
| James | Brown | Analyst | Harbour Data | Qualified | 94 | A. Kwan | 0d | |
| James | Johnson | Specialist | Ardent Logistics | Meeting Scheduled | 91 | M. Ortiz | 1d | |
| Jessica | Harris | Supervisor | Kestrel Health | Proposal Sent | 88 | S. Bhatt | 3d | |
| Sarah | Thomas | Coordinator | Halden Retail | Qualified | 85 | S. Bhatt | 2d | |
| Christopher | Williams | Executive | Meridian Freight | Interested | 82 | Saurav Kumar | 0d | |
| Michael | Williams | Coordinator | Northbridge | Meeting Scheduled | 76 | J. Reyes | 1d | |
| Matthew | Lopez | Developer | Selby Compliance | Interested | 71 | A. Kwan | 4d | |
| Jane | Davis | Manager | Larkfield Group | Contacted | 64 | M. Ortiz | 2d | |
| David | Johnson | Manager | Bramble Foods | Contacted | 57 | S. Bhatt | 6d | |
| Ashley | Martinez | Manager | Vantage Numbers | Contacted | 49 | J. Reyes | 9d | |
| Jane | Rodriguez | Manager | Halden Retail | Not Qualified | 21 | Saurav Kumar | 14d | |
| Daniel | White | Lead | Meridian Freight | Lost | 12 | M. Ortiz | 28d |
Down to the carrier, not down to an API key.
Adoptiv runs the phone lines and the dialling as well as the records. Six layers, all ours - which is why the record can be written while the call is still connected.
Carrier
The phone lines themselves, the numbers on them and which one a contact sees
Media
The audio itself: into the browser one way, out to the carrier the other
Dialer
Pacing engine, answering-machine detection, queue and routing logic
Intelligence
Transcription, QA scoring, summarisation and enrichment
Record
Multi-tenant CRM: contacts, deals, activities, custom fields
Surface
Agent console, dashboards, wallboards and the URLs other systems call
It joins the stack you already run.
Mail, calendar and meetings connect directly, with no middleware in between, and any other system can start work here by calling a URL of its own. What is not here yet is a public API and the no-code connectors; both are being built rather than quietly implied.
A URL per system, with a shared secret so a forged request cannot get in, and a log of everything it ever accepted or refused
IMAP and SMTP, so a provider nobody built a connector for is still a first-class inbox
Google, Microsoft and Apple, with changes pushed rather than polled
Everything, in one list.
112 features · one page eachFlows, queues, oversight and compliance screening on media we operate.
- Call Flow Builder
- Listen, Whisper & Barge
- Predictive Dialer
- Power & Preview Dialing
- Answering-Machine Detection
- IVR & Auto-Attendant
- Call Queues
- Ring Strategies
- Skills-Based Routing
- Queue Callbacks
- VIP Priority Routing
- Transfer & Three-Way
- Call Recording
- Dispositions & Wrap-Up
- Smart Caller ID
- Compliance Screening
- Phone Numbers
- Toll-Free Numbers
- International Numbers
- Extensions & Webphone
- Voicemail Boxes
- Business Hours & Holidays
- Live Call Monitoring
- SMS & Text Conversations
- Media Library & Voices
The system of record the phone writes to directly - no sync job.
Sequences, dispositions and webhooks that act without being asked.
AI that proposes edits to the record - an insight becomes a field once you accept it.
Webmail, four sync providers, tracking, calendar and meetings.
Seven data shapes, twenty-two visuals, shareable without the portal.
Broadcasting, voice AI, QA scoring, calling rules and number health.
The whole platform
One screen, all seven categories.
Watch a single call go the whole way: placed, routed, recorded, given an outcome, written to the record and counted on a dashboard, without leaving one tab.
14-day trial · no card · migration included