Call and text candidates and clients from one desk
A recruiter sells to a client at ten and to a candidate at six, from the same desk. Adoptiv runs both conversations through one dialer, sends the texts from those same numbers, and keeps every reply on the record.
Perm and temp agencies, RPO teams and in-house talent desks working candidate lists at volume.
Live call
Predictive · 2.4:1
- (628) 555-0102vm
- (917) 555-0173
- (415) 555-0148ring
- (312) 555-0190
- (206) 555-0117
Matched to Meridian Freight on the number, before the first ring reached a headset.
- Campaign
- Q3 renewals · list 4 of 6
- Caller ID
- +1 (628) 555-0102 · local presence
- Pacing
- Predictive 2.4:1 · cap 2.9%
- Screened
- Federal DNC · litigator · calling window
- Last call
- 12 days ago · 6m 20s · Interested
- Open deal
- $48,000 · closes Aug 30
Answer, decline or open the record from the bar in the header. Every control for a live call is up there and nowhere else.
Four things that cost you on this kind of floor.
Each answer is a mechanism with its own page, not a promise. Follow any of them if you want to see it working.
A contractor's assignment ends and nobody rings them in the four weeks before. They resurface on a competitor's payroll, vetted, compliant, at your margin.
Work an end-dates-approaching saved view on preview dialling, so the record opens before the line rings and the recruiter sees rate, client and finish date. One code then branches the sequence: extended, looking, or ring back in a fortnight.
A client rings at five needing twelve people for the night shift. Your bench is on other sites, in hi-vis, and nobody there is answering a number they do not recognise.
A sequence texts the available bench from the numbers the desk already calls on, and replies come back threaded per candidate in one inbox, so the first yes is visible rather than buried. The recruiter rings that person on a number they have answered before.
The candidate confirms Tuesday's interview, then goes quiet. You find out they never arrived when the client rings you, and the slot is gone.
One disposition code can drive 26 CRM behaviours, so coding the call confirmed or wavering books the follow-up, updates the record and enrols the right sequence. A callback holds the pre-interview check for the evening before, not the morning after.
Candidate work eats the day and the BD block never happens. A client with a live vacancy rings in, finds their consultant on another call, and dials the next agency.
VIP priority routing lifts named client contacts past the queue and rings their consultant first, with the rest of the desk as backup. BD lists run on the same dialer, with call tasks sitting in the sequence beside the emails.
Consultants ring and text candidates from their own mobiles, so when one leaves the thread goes too. Friday still goes on chasing timesheets and right-to-work papers.
Softphone and desk phone share one extension and texts go from that same number, so the conversation stays on the candidate record rather than on a leaver's handset. The Friday chase runs as a preview list with a voicemail drop from the media library.
Not quite your shape?
Recruitment
Run it against a recruitment list.
Bring one campaign and one number. We will stand up the parts on this page live, a contractor's assignment ends and nobody rings them in the four weeks before. they resurface on a competitor's payroll, vetted, compliant, at your margin included.
14-day trial · no card · migration included