Every attempt screened, timed to their clock, logged.
Regulation F's presumption runs per person and per debt, the FDCPA window follows the consumer, not your floor, and both get argued from records. Adoptiv screens before the dial, holds the window, and logs the attempt that never connected.
Accounts receivable teams, debt recovery agencies and first-party collections floors.
Every check passes, so the call places. The same checks run on calls coming in, and on calls another system asks for.
Four things that cost you on this kind of floor.
Each answer is a mechanism with its own page, not a promise. Follow any of them if you want to see it working.
A serial plaintiff is worth more than the balance. A TCPA count runs to $500 a call, up to $1,500 if a court trebles it, with none of the class cap the FDCPA gives you.
Known-litigator, federal DNC and your own internal list are checked as a step the dial has to pass, not a report somebody reads on Monday. A refused attempt is written down with the rule that refused it, which is the part you produce later.
The eighth call in seven days, or any call in the seven days after you actually spoke, turns Regulation F's presumption against you. The count is per person, per debt.
Every attempt lands on the record with the outcome it ended on, refused ones included, so the history is there to count and to hand over. Branch logic on a disposition can move a contact onto a suppression list the moment a conversation is coded.
Eight to nine runs on the consumer's clock, not the floor's, and a mobile area code stopped proving where its owner sleeps years ago.
Weekly schedules and holiday calendars are built once per timezone and referenced by any flow, so the window is a step before the dial rather than a line in an induction deck. A state that runs tighter than the federal hours gets its own schedule.
The limited-content message is a voicemail rule, so a text carries the disclosure in full. Give it to the wrong person and the disclosure is itself the violation.
On a call, both sides record to their own channel and transcribe, so the right-party check and the disclosure after it are found by phrase instead of by listening through a shift. A text threads onto that same record, so what was sent reads back with it.
The attempt budget is fixed and most dials find voicemail. A message that says too much is a third-party disclosure, and it counts as a placed call either way.
Predictive pacing opens lines inside an abandonment cap you set, and answering-machine detection separates a person from a beep. A live answer reaches a collector; a machine gets the message held in your media library, worded once and reviewed once.
Not quite your shape?
Collections & recovery
Run it against a collections & recovery list.
Bring one campaign and one number. We will stand up the parts on this page live, a serial plaintiff is worth more than the balance. a tcpa count runs to $500 a call, up to $1,500 if a court trebles it, with none of the class cap the fdcpa gives you included.
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