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Adoptiv

The phone floor behind every sat appointment

You pay for the lead whether or not anyone picks up, and again for the setter, and again for the closer's drive time. Adoptiv is built for the part in between: dialling fast, screening first, and holding the sit once it is booked.

Solar installers, roofing and HVAC contractors, and home improvement firms running setters into a field sales team.

In the boxCompliance ScreeningPredictive DialerTransfer & Three-WaySMS & Text ConversationsSmart Caller IDPhone Numbers
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Adoptiv
Pacing inputs

Move these. Everything on the right is solved from them.

Handle time held at
4.2 min talk + wrap
Dial ratio
4.1:1
lines per free rep
Lines opened
50
for 12 reps
Abandon
3.0%
cap 3%
Rep wait, per talk
114s
if you dial one at a time
One pacing windowfirst 28 of 50
reaches a person machine, busy or no answer - dropped before a headset
Conversations per rep, per hour
One line at a time9.8
Paced ahead of the floor14.3

At a 18% answer rate a rep sits through 114 seconds of ringing for every conversation - 19 minutes an hour listening to a phone ring. Pacing spends that time on someone else's line.

What goes wrong

Four things that cost you on this kind of floor.

Each answer is a mechanism with its own page, not a promise. Follow any of them if you want to see it working.

01
Today

The same aggregator sold that lead four times in the same second, and every buyer paid for it. The homeowner takes one call seriously and treats the rest as harassment.

On Adoptiv

An inbound webhook starts the dial as the post lands, so a setter is talking while the form is still on the homeowner's screen. Screening runs before the connect, and the number presented is the one ranked most likely to be answered in that area code.

02
Today

You did not collect the consent behind a purchased lead, but you are the one who makes the call. Serial plaintiffs sit in aged aggregator files waiting for exactly that.

On Adoptiv

Screening sits as a step inside the flow, against the federal registry, known litigators and your own list, and a campaign only runs inside the schedule you set for the window you are calling into. What you bought was a lead, not a consent to text it.

03
Today

A setter has the homeowner warm and both decision makers on the line. Sending that to a closer as a calendar invite loses the ones who were ready right then.

On Adoptiv

Call transfer puts the setter and the closer together on a consult before the homeowner is brought in, or merges all three. A manager can whisper the setter through the qualifier unheard, and calendar sync writes the sit into the closer's day.

04
Today

A booked appointment is not revenue until somebody sits. The homeowner who agreed on Tuesday has half forgotten by Thursday, and the closer drives out to a dark house.

On Adoptiv

Confirmation goes out as a text the day before, from the number the setter rang on, and the reply lands on the same record, so a cancellation reaches you before the closer sets off. Each aggregator has its own number, so a sat counts against its source.

05
Today

Nothing about demand is flat. A hail event floods the line overnight, then February leaves the same floor re-dialling an aged file it has already worked twice.

On Adoptiv

Storm and heat-wave traffic lands in queues with overflow rules. When it drops away the same seats run aged files on the predictive dialer, and every number carries its own answer rate and last use, so one going cold is visible rather than guessed at.

Solar & home services

Run it against a solar & home services list.

Bring one campaign and one number. We will stand up the parts on this page live, the same aggregator sold that lead four times in the same second, and every buyer paid for it. the homeowner takes one call seriously and treats the rest as harassment included.

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