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Goal Tracking

A step that asks whether a deal has reached the state you were after, and points somebody one way if it has and the other way if it has not. Deals are the only thing it can be asked about, which is the whole shape of it.

Whether the thing you were after has happened yet

met
Deal state to watch for
What the box joins
the personDana Whitlow
deals linked to them
  • Fleet renewalwon£48,000
Narrower test in the stored shape
a particular pipeline stage
The engine honours it. The form has no control for it, so it only turns up in graphs written straight into the database.
Ports
  • mettaken
  • not_met
Written on the run
exit reason: goal_met
Not available as a goal
a replya booked meetinga field valuea tag
A deal linked to Dana Whitlow is sitting at won, so the box takes the met port and writes the reason against the run. Whether they stop being written to depends entirely on where that port leads: met can go to an end box, or on to another step.
0
deal states it can be set to watch for
0
ports it hands back to you
0
tables it joins to answer the question

Product figures from the platform’s own defaults - not customer averages

The mechanism

How it works.

01

The question is about a deal, and only a deal

It looks for a deal linked to that person whose state matches the one you picked: won, open or lost. There is nothing available to point it at a reply, a booked meeting, a field value or a tag.

02

It is a fork rather than a full stop

Met and not met are two ports and the walk follows whichever applies. A yes stamps goal met as the run's exit reason and files the answer as an event, but somebody only stops being written to if the met port leads somewhere that ends.

03

It is asked when reached, not watched for

Nothing polls in the background for the deal. The check happens on the pass that arrives at the box, so where you place it, and which pauses sit in front of it, is what decides when it counts.

04

The question can be narrowed to a stage

As well as the state, the box can name a pipeline stage the deal has to have reached, and the engine honours both together. So a goal can mean a deal sitting in Negotiating rather than any open deal at all.

Where it sits

Two moments in every run.

Every run passes through the same seven. Goal Tracking is the lit ones, and everything either side of it is a different page in this category.

  1. 01
    Trigger

    the thing that happened first

  2. 02
    Enrol

    how somebody gets onto it

  3. 03
    Wait

    the pause, and what governs its length

  4. 04
    Branch

    the fork, and which side is taken

  5. 05
    Act

    the mail, the text, the task that goes out

  6. 06
    Measure

    what counts as it having worked

  7. 07
    Exit

    how somebody comes off it

The specifics.

8 facts
What counts
A deal linked to that person sitting in the state you chose. Won unless you change it
States selectable
Won, open or lost. The deal table carries a fourth, abandoned, that the picker does not offer
Ports
Met and not met, both yours to wire, including straight into an end box
Marked on the run
The exit reason is written as goal met, and the answer is filed as an event against the box
Pipeline stage
The question may also name the stage the deal must have reached, tested alongside the state you chose
When asked
Only as the walk arrives. No background watcher and no retrospective sweep
Not available as a goal
A reply, a booked meeting, a field value or a tag. Deals are the only test there is
Not the same as
This is one cadence's own definition of done. Quotas and attainment across a team live elsewhere in the product

More in Automation & Flows

13 capabilities

Sequences, dispositions and webhooks that act without being asked.

Sequence Builder

Thirteen node kinds on a canvas: send, wait, branch on behaviour, split, call task, tag, goal. Publish a version and in-flight leads keep their own place.

Inbound Webhooks

A unique URL per integration with HMAC signing, rate limits, payload caps and idempotency - plus a log of every delivery it ever accepted or refused.

Wait & Timing

Hold a lead for minutes or days between steps, clamped to the sending window you set, so that an overnight wait never lands at four in the morning.

Sending Windows

Set the hours a sequence may send inside, as a fixed offset you enter yourself, and every wait is pushed forward into them before it is stored.

Suppression Lists

One do-not-contact roll per workspace, checked when a lead is enrolled and again inside the send, straight after that send has taken its own claim.

Auto-Enrollment

New leads enrol themselves the moment they are created, and the four guards that can refuse an add are read on every single route into a cadence.

Call Tasks in Sequences

Drop a call step into a sequence and it raises an assigned task on the lead's owner, with the outcome the rep logs coming back as a branchable answer.

Disposition Behaviours

Twenty-six behaviours attach to wrap-up codes, and twenty codes ship already pointing at one, so ending a call the right way books the follow-up.

Workflow Triggers

Six event types a CRM rule fires from: stage change, field update, new record, reassignment, schedule and inactivity, agreed in four places at once.

Workflow Actions

Send the email, assign the owner, raise the task, set the field, move the stage or call a webhook. Six modules, run in the order you stored them.

Conditional Logic

Eight comparison operators guarding each action, combined with AND and only AND, so a rule meaning either of two things is built twice, as two rules.

SMS in Sequences

A text is a step on the same canvas as the email and the call task, written into the real thread and carried out by the number it is going out from.

REST API

A versioned path, a key minted once and kept as a hash, and the same role and profile model the interface runs on deciding what that key may touch.

Automation & Flows

See goal tracking on your own floor.

Thirty minutes, your numbers and your data. We will set goal tracking up live and you can decide from the thing itself rather than from this page.

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