Tasks & Reminders
A thing owed, by a named person, by a date. What separates it from a note is the prompt: at the hour you set it leaves the product as mail and as a notice inside it, rather than sitting there waiting to be spotted.
What is due on this account next
4 open- 15 minutes beforeinapppush
- 1 hour beforeemail
- 1 day beforeemail10 minutes beforeinapp
Product figures from the platform’s own defaults - not customer averages
How it works.
One owner, and everybody else
Exactly one person is answerable, and other people attach beside them as invitees. Blurring those two is how a shared follow-up becomes nobody's, so the model keeps them apart.
A prompt is a scheduled job
Setting one queues work to run at that moment, which then sends mail and writes a notice inside the product. If the thing has already been finished or abandoned by the time it comes round, the prompt is dropped rather than sent.
Finishing it records how
A call closes on answered, no answer, voicemail, busy or wrong number. A meeting closes on completed, no-show, rescheduled or cancelled. Each keeps notes and the moment the outcome was entered.
Raised without being written
A call step inside a sequence opens one against the lead, taking the owner from the lead when the step does not name one. It arrives without a due date, and nobody answerable means no task at all.
One moment in every record.
Every record passes through the same seven. Tasks & Reminders is the lit one, and everything either side of it is a different page in this category.
- 01Capture
how it arrives, and from where
- 02Shape
the fields and stages it carries
- 03Find
getting back to the right ones
- 04Work
what happens against it day to day
- 05Advance
moving it towards a decision
- 06Protect
who may see it, and staying clean
- 07Report
what the floor is judged on
The specifics.
8 facts- Kinds
- Task, call, meeting, mail, note and lunch, each with the fields it needs
- Answerability
- One assignee, plus invitees. States are to do, in progress, completed, cancelled
- Urgency
- Low, medium, high or urgent
- Attaches to
- A lead and a deal, independently, on the same task
- Prompts
- Mail, an in-product notice and a push, all three off the one scheduled job
- Timing
- A delayed job, dropped if the work is already closed when it comes due
- Discussion
- Comments on the task itself, to five thousand characters, with mentions
- Repeats
- A recurrence rule sits on the task and the next one is cut as each is closed
What else writes to this record.
A record is worked by more than one part of the system at once. These are the ones that put something on it, or read it back.
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Leads & Sales CRM
See tasks & reminders on your own floor.
Thirty minutes, your numbers and your data. We will set tasks & reminders up live and you can decide from the thing itself rather than from this page.
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